Originally Posted by TBOLTRAM
Are you activating the phone or is the carrier or their rep?? If the carrier or their rep is activating then phone might be the issue. If you are the one activating then I would check and see if you may have accidentally caused the problem.
I always try and have the Verizon store activate my phones. On more than one occasion a phone (mostly LGs) were DOA.
Hmmm thanks but don't think that's it. - stick in Sim and then it activates? Orange shop spent a few days with different phones checking them out so I guess activation met their standards.