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Old 06-28-2011, 02:58 PM   #3 (permalink)
brownkc
Knows Where the Search Button Is
 
Join Date: Jun 2006
Location: Austin, TX
Model: 9700
Carrier: ATT
Posts: 42
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Default Re: Email Issue w/ BIS: Outgoing port 26

When I tried to set up the email account for Outlook, Thunderbird and BIS, they all failed at first. A quick search of email with an outgoing mailbox of Port 26 returned a number of results with people saying it was a nonstandard port to use and may not play nice with some email programs.

Outlook (work computer) was the first one I tried manually changing settings. The key seemed to be an issue with my hosting server using Port 26 for outgoing mail. It worked for about 30 seconds on Outlook (was able to connect and retrieve messages) then returned a message about a header failure and could no longer connect.

Next, I tried installing the email account on my Blackberry 9700 (I already have 4 other email accounts connected to it). It failed with both the simple and advanced install. It suggested I try accessing the BIS server from a desktop and set up the account there. I tried this but had the same limited options as the Blackberry unit and it failed again. I opened the email account through its web interface and found a 2 emails in it from Blackberry so the emails sent by Blackberry was received.

I then went home and tried installing the account in Mozilla Thunderbird. It failed at first because the default Port for outgoing mail is 25. I manually changed that to 26 and it now works.

I haven't tried installing it on my iPad yet.

As for speaking with the hosting company, I have not done that. I assumed that if it was set up for IMAP the Blackberry would be able to access it.
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