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Old 07-02-2011, 05:51 AM   #1 (permalink)
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Arrow Knowledge Sharing - Service Impacting issues after upgrading to BES Domino 5.0 SP3

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First, eliminate any issues that are caused by known IBM® Lotus® Domino® issues and BlackBerry® Enterprise Server issues. This is applicable if customers are running BlackBerry Enterprise Server 5.0 SP3.

Make sure that IBM Lotus SPR# JPAI8E4NTW has been addressed by installing IBM Lotus Domino 8.5.2 Fix Pack 2 or higher on the Lotus Domino Mail Servers the BlackBerry Enterprise Server interacts with (KB27091).

BlackBerry Critical Advisory available

Remarks: So now we need to patch ALL Domino servers, not just the mail servers, including the BES server.

An update is available which resolves the following issues:

KB27021 - Blackberry Enterprise Server outage caused by Out Of Office Profile for a particular users mail file
KB27246 - Blackberry Enterprise Server outage during the processing of tasks and or dates are set incorrectly
KB27130 - BlackBerry Enterprise Server agent crashes on removal of a user
KB27046 - BESD: server crashed while attempting to process PIM Sync for user.
KB26185 - High CPU usage is seen while doing OTAFM folder scanning of large mail files with large numbers of documents and folders.

Note: This update is available upon request.
Remarks: This is what we know as Qiuck Fixes!

Source: KB27360-Service Impacting issues after upgrading to BlackBerry Enterprise Server 5.0 SP3 for IBM Lotus Domino
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Last edited by noname : 07-02-2011 at 05:57 AM.
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