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Old 07-10-2011, 03:48 PM   #2 (permalink)
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Default Re: Desktop Manager will not back up phone!

What else have you done to troubleshoot?

Here are a few tips since your description is kinda vague.
- do a battery pull on the BB.
- clear browser cache, cookies and history on BB browser.
- try a different cable
- try a different computer
- make sure you are using a direct USB port and not a hub
The Search tool and BlackBerryFAQ answer many questions.
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