Thanks so much for your replies. I set up this thread for instant email notification and have received no email notification so thought nobody responded. A couple months back I changed my email on this forum, it appears I did not "verify," thus I didn't receive notification.
My hosted exchange provider recently upgraded us to the new BES server and things are a lot better. They emailed that there would be some down time, etc. There may have been some transitional "issues" for this process.
jsconyers, you are right, the texting would be AT&T... so maybe this was a bit a both..??..
Thankfully we are doing okay and being on the new BES server is going to give us some new capabilities!
Once again, thank so much for your replies and insight... sorry mine was not timely, I don't like it when people ask for help and then leave the kind people who actually did so hanging. From now on I will take a peek at the thread I create, whether I receive email notification or not... anyway, thanks!