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Old 07-21-2011, 10:42 PM   #61 (permalink)
vtbobm
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Default Re: Desktop Manager 6.0 (42) released

Please Login to Remove!

Hi I'm having a hell of a time getting my blackberry desktop software working; when starting the program I immediately get the following message: "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience." ERROR LOG below:

HELP PLEASE



DesktopMgr caused an Access Violation (0xc0000005)
in module Unknown at 001b:00159b4e CurrentThread:00000CCC.

Exception handler called in Desktop.
Error occurred at 12/29/2008 12:53:52.
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe, run by bob.
Operating system: Microsoft Windows XP Professional Service Pack 3 (Build 2600).
1 processor(s), type 586.
64% memory in use.
1007 MBytes physical memory.
353 MBytes physical memory free.
2427 MBytes paging file.
1730 MBytes paging file free.
2048 MBytes user address space.
1971 MBytes user address space free.
Read from location ffffffff caused an access violation.

Context:
EDI: 0x0012f050 ESI: 0x00159b48 EAX: 0x7ffde501
EBX: 0x00000000 ECX: 0x00000000 EDX: 0x00000003
EIP: 0x00159b4e EBP: 0x0012f014 SegCs: 0x0000001b
EFlags: 0x00010202 ESP: 0x0012efec SegSs: 0x00000023

Bytes at CS:EIP:
17 00 e9 a8 2e 2e 00 02 00 00 03 00 03 00 5d 01

Stack:
0x0012efec: 7e418734 00010372 0000001c 00000001 4.A~r...........
0x0012effc: 00000440 00159b48 dcbaabcd 00000000 @...H...........
0x0012f00c: 0012f050 00159b48 0012f07c 7e418816 P...H...|.....A~
0x0012f01c: 00159b48 00010372 0000001c 00000001 H...r...........
0x0012f02c: 00000440 00000000 00010372 00000102 @.......r.......
0x0012f03c: 00000014 00000001 00000000 00000000 ................
0x0012f04c: 00000010 00000000 7e42b401 00000001 ..........B~....
0x0012f05c: 00000000 00000000 0012f030 0012ec10 ........0.......
0x0012f06c: 0012f0c0 7e44048f 7e418830 00000000 ......D~0.A~....
0x0012f07c: 0012f0d0 7e428ea0 00000000 00159b48 ......B~....H...
0x0012f08c: 00010372 0000001c 00000001 00000440 r...........@...
0x0012f09c: 007d15d4 00000001 00000000 0012f19c ..}.............
0x0012f0ac: 00000102 00000000 00000000 0012f0a4 ................
0x0012f0bc: 0012ec10 0012ffb0 7e44048f 7e428eb0 ..........D~..B~
0x0012f0cc: ffffffff 0012f0f8 7e428eec 007d15c0 ..........B~..}.
0x0012f0dc: 0000001c 00000001 00000440 00159b48 ........@...H...
0x0012f0ec: 00000000 00000000 00000000 0012f148 ............H...
0x0012f0fc: 7c90e453 0012f108 00000018 007d15c0 S..|..........}.
0x0012f10c: 0000001c 00000001 00000440 00159b48 ........@...H...
0x0012f11c: 7e428e53 7e4193e9 7e4193a8 0012f19c S.B~..A~..A~....
0x0012f12c: 00020350 00000400 00007fff 00000003 P...............
0x0012f13c: 00000400 7ffdf000 00007fff 0012f174 ............t...
0x0012f14c: 7e419402 0012f19c 00020350 00000400 ..A~....P.......
0x0012f15c: 00007fff 00000003 00000000 00000400 ................
0x0012f16c: 7e41929b 00007fff 0012f1c0 775291de ..A~..........Rw
0x0012f17c: 0012f19c 00020350 00000400 00007fff ....P...........
0x0012f18c: 00000003 776061a0 014c4860 776067e8 .....a`w`HL..g`w
0x0012f19c: 7c910040 7752f3ef 774fd222 776094e0 @..|..Rw".Ow..`w
0x0012f1ac: 774fd1ef 776094e0 7752903e 776061a0 ..Ow..`w>.Rw.a`w
0x0012f1bc: 00000000 0012f1ec 775291a8 00020350 ..........RwP...
0x0012f1cc: 77528fe9 001585e8 00159d58 77528f91 ..Rw....X.....Rw
0x0012f1dc: 00000001 774ffecf 00000080 00159d58 ......Ow....X...
0x0012f1ec: 0012f20c 774ffc86 00000000 00000000 ......Ow........
0x0012f1fc: 0012f23c 776067e8 001585e8 00000000 <....g`w........
0x0012f20c: 0012f224 774ff231 00000000 00000000 $...1.Ow........
0x0012f21c: 001585e8 00000000 0012f240 774fee98 ........@.....Ow
0x0012f22c: 0012f23c 00000000 00000001 00000000 <...............
0x0012f23c: 001585e8 0012f2d0 00460a71 00000a28 ........q.F.(...
0x0012f24c: 00000002 00000001 005f006f 00380038 ........o._.8.8.
0x0012f25c: 00390035 0032002d 0031003a 00380039 5.9.-.2.:.1.9.8.
0x0012f26c: 00000037 00730069 005f006f 00380038 7...i.s.o._.8.8.
0x0012f27c: 00390035 0032002d 7c800000 7c80be76 5.9.-.2....|v..|
0x0012f28c: 004b7a1b 00730069 005f006f 00380038 .zK.i.s.o._.8.8.
0x0012f29c: 00390035 0031002d 0031003a 00380039 5.9.-.1.:.1.9.8.
0x0012f2ac: 003d59d8 80000002 00000000 00380000 .Y=...........8.
0x0012f2bc: 00000000 0031002d 00000000 00000000 ....-.1.........
0x0012f2cc: 005363ac 00530000 00000000 80070006 .cS...S.........
0x0012f2dc: 00000000 00003a43 003a0076 00390031 ....C:..v.:.1.9.
0x0012f2ec: 00310039 ffff0000 7c80be76 7c80be76 9.1.....v..|v..|
0x0012f2fc: 004b7a1b 00730069 0038006f 00350038 .zK.i.s.o.8.8.5.
0x0012f30c: 002d0039 00000032 7c80be76 7c80be76 9.-.2...v..|v..|
0x0012f31c: 004b7a1b 00730069 0038006f 00350038 .zK.i.s.o.8.8.5.
0x0012f32c: 002d0039 00000031 7c80be76 7c80be76 9.-.1...v..|v..|
0x0012f33c: 004b7a1b 00530049 0036004f 00360034 .zK.I.S.O.6.4.6.
0x0012f34c: 0055002d 00000053 7c80be76 7c80be76 -.U.S...v..|v..|
0x0012f35c: 004b7a1b 00730069 002d006f 00720069 .zK.i.s.o.-.i.r.
0x0012f36c: 0036002d ffff0000 7c80be76 7c80be76 -.6.....v..|v..|
0x0012f37c: 004b7a1b 00730069 002d006f 00720069 .zK.i.s.o.-.i.r.
0x0012f38c: 0035002d 00000038 7c80be76 7c80be76 -.5.8...v..|v..|
0x0012f39c: 004b7a1b 00730069 002d006f 00720069 .zK.i.s.o.-.i.r.
0x0012f3ac: 0031002d 7c9032a8 0012f41c 0012f7fc -.1..2.|........
0x0012f3bc: 0012f4c8 0012f4bc 0012f7fc 7c9032e3 .............2.|
0x0012f3cc: 0012f7fc 0012f798 7c90327a 0012f41c ........z2.|....
0x0012f3dc: 0012f7fc 0012f4c8 0012f4bc 7c9032bc .............2.|
0x0012f3ec: 00000001 0012f41c 0012f7fc 7c92acad ...............|
0x0012f3fc: 0012f41c 7c90d04c 7c92acd6 0012f4c8 ....L..|...|....
0x0012f40c: 00000000 0012fe64 7c85afa8 00000000 ....d......|....
0x0012f41c: c0000027 00000002 00000000 7c80df2c '...........,..|
0x0012f42c: 00000000 00370032 7c800000 7c80be76 ....2.7....|v..|
0x0012f43c: 004b7a1b 00730069 002d006f 00720069 .zK.i.s.o.-.i.r.
0x0012f44c: 0031002d 00360032 7c800000 7c80be76 -.1.2.6....|v..|
0x0012f45c: 004b7a1b 00730069 002d006f 00720069 .zK.i.s.o.-.i.r.
0x0012f46c: 0031002d 00310031 7c800000 7c80be76 -.1.1.1....|v..|
0x0012f47c: 004b7a1b 00730069 002d006f 00720069 .zK.i.s.o.-.i.r.
0x0012f48c: 0031002d 00300031 7c800000 7c80be76 -.1.1.0....|v..|
0x0012f49c: 004b7a1b 00730069 002d006f 00720069 .zK.i.s.o.-.i.r.
0x0012f4ac: 0031002d 00310030 7c800000 7c80be76 -.1.0.1....|v..|
0x0012f4bc: 004b7a1b 0012d000 00130000 00010007 .zK.............
0x0012f4cc: 0031002d 00300030 7c800000 7c80be76 -.1.0.0....|v..|
0x0012f4dc: 004b7a1b 00730069 002d006f 00380038 .zK.i.s.o.-.8.8.
0x0012f4ec: 00390035 0039002d 7c800000 7c80be76 5.9.-.9....|v..|
0x0012f4fc: 004b7955 00730069 002d006f 00380038 UyK.i.s.o.-.8.8.
0x0012f50c: 00390035 0038002d 0069002d 7c800000 5.9.-.8.-.i....|
0x0012f51c: 004b7955 00530049 002d004f 00380038 UyK.I.S.O.-.8.8.
0x0012f52c: 00390035 0038002d 00560020 00730069 5.9.-.8. .V.i.s.
0x0012f53c: 00610075 0000006c 7c80be76 7c80be76 u.a.l...v..|v..|
0x0012f54c: 004b7a1b 00730069 002d0000 0038003b .zK.i.s...-.;.8.
0x0012f55c: 00390023 00380023 00000000 00000000 #.9.#.8.........
0x0012f56c: 00000000 00000000 00000000 00000000 ................
0x0012f57c: 0012f7c0 7c80df2c 7c80001b 00000202 ....,..|...|....
0x0012f58c: 0012f7b0 00730023 002d006f 00380038 ....#.s.o.-.8.8.
0x0012f59c: 00390035 0036002d 7c800000 7c80be76 5.9.-.6....|v..|
0x0012f5ac: 004b7955 00730069 002d006f 00380038 UyK.i.s.o.-.8.8.
0x0012f5bc: 00390035 0035002d 7c800000 7c80be76 5.9.-.5....|v..|
0x0012f5cc: 004b7955 00730069 002d006f 00380038 UyK.i.s.o.-.8.8.
0x0012f5dc: 00390035 0034002d 7c800000 7c80be76 5.9.-.4....|v..|
0x0012f5ec: 004b7955 00730069 002d006f 00380038 UyK.i.s.o.-.8.8.
0x0012f5fc: 00390035 0033002d 7c800000 7c80be76 5.9.-.3....|v..|
0x0012f60c: 004b7955 00730069 002d006f 00380038 UyK.i.s.o.-.8.8.
0x0012f61c: 00390035 0032002d 7c800000 7c80be76 5.9.-.2....|v..|
0x0012f62c: 004b7955 00730069 002d006f 00380038 UyK.i.s.o.-.8.8.
0x0012f63c: 00390035 0031002d 00000031 7c80be76 5.9.-.1.1...v..|
0x0012f64c: 004b7a1b 00730069 002d006f 00380038 .zK.i.s.o.-.8.8.
0x0012f65c: 00390035 0031002d 7c800000 7c80be76 5.9.-.1....|v..|
0x0012f66c: 004b7955 00730069 002d006f 00300032 UyK.i.s.o.-.2.0.
0x0012f67c: 00320032 006b002d 00000072 7c80be76 2.2.-.k.r...v..|
0x0012f68c: 004b7955 00730069 7c9251a8 ffffffff UyK.i.s..Q.|....
0x0012f69c: 00000000 0012f914 7c925b06 00000000 .........[.|....
0x0012f6ac: 7c92fb5c 0012f9dc 7c92519a 00360036 \..|.....Q.|6.6.
0x0012f6bc: 004b0000 00620069 0038006d 00000000 ..K.i.b.m.8.....
0x0012f6cc: 00000007 00620069 00000000 00000000 ....i.b.........
0x0012f6dc: 0012f930 00000000 00000000 7c85af6a 0...........j..|
0x0012f6ec: 004b0000 005310bc 00000000 0012f6f0 ..K...S.........
0x0012f6fc: 00000ccc 00000000 0015f480 00000000 ................
0x0012f70c: 00000000 00438f61 00531098 eab22ac0 ....a.C...S..*..
0x0012f71c: 11cf30c1 0000eba7 0bae5bc0 34a715a0 .0.......[.....4
0x0012f72c: 11d06587 20004a92 4dacc7af 00010001 .e...J. ...M....
0x0012f73c: fefefefe 00000000 77606908 00310033 .........i`w3.1.
0x0012f74c: 00000100 00000000 00531054 0052df5c ........T.S.\.R.
0x0012f75c: 0052dfbc 00537308 00000000 00000000 ..R..sS.........
0x0012f76c: 00000000 00000000 00000000 00000000 ................
0x0012f77c: 00000000 7c800000 00000000 0000000a .......|........
0x0012f78c: 0012f7b0 7c8000f0 00000000 0000000f .......|........
0x0012f79c: 7c80df00 0012fe64 7c80df00 fffffffe ...|d......|....
0x0012f7ac: 0012fe64 7c85ace3 00000000 0000000f d......|........
0x0012f7bc: 00000000 0012fe64 7c839b00 7c839b69 ....d......|i..|
0x0012f7cc: 0012f7e4 00000000 00000000 0000000f ................
0x0012f7dc: 0012f800 00000007 00000000 00000000 ................
0x0012f7ec: 00000000 00000000 00000000 00000000 ................
0x0012f7fc: 00000000 00000000 00000000 0012f800 ................
0x0012f80c: 00000000 00120000 0012fe00 00010378 ............x...
0x0012f81c: 00000000 00000000 00000000 00000000 ................
0x0012f82c: 00000000 00000000 0052e4a8 00000000 ..........R.....
0x0012f83c: 0012f8ec 0012f8a4 7c839ac0 00000000 ...........|....
0x0012f84c: 00000000 00000000 00000000 00000000 ................
0x0012f85c: 00000000 00000000 002d0000 0052e4bc ..........-...R.
0x0012f86c: 00000000 004f0044 002d0053 00360038 ....D.O.S.-.8.6.
0x0012f87c: 00000000 00000000 00000000 00000000 ................
0x0012f88c: 00000000 00000000 00000000 006c0000 ..............l.
0x0012f89c: 0052e494 00000000 7c80be76 7c80be76 ..R.....v..|v..|
0x0012f8ac: 00130000 00000000 00000000 00000000 ................
0x0012f8bc: 00000000 00000000 00000000 00000000 ................
0x0012f8cc: 0012f800 0052e50c 00000000 003d0000 ......R.......=.
0x0012f8dc: 7c812aeb 00000002 00000002 00000000 .*.|............
0x0012f8ec: 00000007 00000000 00000090 00000000 ................
0x0012f8fc: 00000000 505c3a43 72676f72 46206d61 ....C:\Program F
0x0012f90c: 73656c69 7365525c 63726165 6e492068 iles\Research In
0x0012f91c: 746f4d20 5c6e6f69 63616c42 7265426b Motion\BlackBer
0x0012f92c: 7c007972 00000000 00000001 0012f954 ry.|........T...
0x0012f93c: 7c92fcbb 00000001 0012f9dc 00000001 ...|............
0x0012f94c: ffffffff 00000000 0012fbf8 7c92fc78 ............x..|
0x0012f95c: 0012f9d4 ffffffff 7c91eab5 0012fc59 ...........|Y...
0x0012f96c: 0052feb1 00000001 00000000 00000000 ..R.............
0x0012f97c: 0000003b 00000023 00000023 00000000 ;...#...#.......
0x0012f98c: 0012fc38 7c85ac7c 00000000 00000000 8...|..|........
0x0012f99c: 0012fbbc 0012fc0c 7c812aeb 0000001b .........*.|....
0x0012f9ac: 00000202 0012fbb8 00000023 4000027f ........#......@
0x0012f9bc: 041d0000 773d6e9a 7c85af68 0012fc20 .....n=wh..| ...
0x0012f9cc: ffff0023 00000001 00000001 0012f9dc #...............
0x0012f9dc: 00df000a 00000038 00000000 7c90e900 ....8..........|
0x0012f9ec: 7c910208 0000ffff 00000000 7c91017b ...|........{..|
0x0012f9fc: 7c9101bb 0000deb8 00000000 00000000 ...|............
0x0012fa0c: 00000000 00000000 00000000 00000000 ................
0x0012fa1c: 00000000 00000000 00000000 00000000 ................
0x0012fa2c: 00000000 0012f758 0002042d 0002042b ....X...-...+...
0x0012fa3c: 00020429 00020427 0001042f 00000000 )...'.../.......
0x0012fa4c: 0002042d 00000000 61736944 64656c62 -.......Disabled
0x0012fa5c: 44202d20 746b7365 4d20706f 67616e61 - Desktop Manag
0x0012fa6c: 00007265 00000000 00000000 00000000 er..............
0x0012fa7c: 00000000 00000000 00000000 00000000 ................
0x0012fa8c: 00000000 00000000 00000000 00000000 ................
0x0012fa9c: 0012fb88 00000094 00000005 00000001 ................
0x0012faac: 00000a28 00000002 76726553 20656369 (.......Service
0x0012fabc: 6b636150 00003320 00000000 00000000 Pack 3..........
0x0012facc: 00000000 00000000 00000000 7c910202 ...............|
0x0012fadc: 7c91017b 7c9101bb 00dfdb20 00000000 {..|...| .......
0x0012faec: 7c910098 01f8a6a8 00dfdbec 7c910021 ...|........!..|
0x0012fafc: 00090ad8 7c91003d 00dfdc24 00dfdc80 ....=..|$.......
0x0012fb0c: c0000034 00dfdb7c 7c90eabc 00dfdc04 4...|......|....
0x0012fb1c: 00000000 01f8a6b0 00dfdba8 7c912fa3 ............./.|
0x0012fb2c: 00dfdc24 0000001e 00000000 00000001 $...............
0x0012fb3c: 00000000 00dfdb7c 00000000 00000058 ....|.......X...
0x0012fb4c: 000a9010 00dfdc48 00000000 00000007 ....H...........
0x0012fb5c: 00000ccc 0052e1bc 00000040 00000000 ......R.@.......
0x0012fb6c: 00000000 00000000 00000000 0012fba8 ................
0x0012fb7c: 00000000 00000000 c0000034 00000000 ........4.......
0x0012fb8c: 00000000 0012fb00 00000000 0012fe64 ............d...
0x0012fb9c: 7c90e900 00000000 0000000f 0012fb00 ...|............
0x0012fbac: 00000000 00000000 00000000 00000000 ................
0x0012fbbc: 7c80a13a c0000000 00000000 7ffdfbf8 :..|............
0x0012fbcc: 00000018 00000000 0000000f 00000000 ................
0x0012fbdc: 2e312e32 20342e30 001a0000 0012fe64 2.1.0.4 ....d...
0x0012fbec: 00000008 0000000f ffffffff 003d5ce8 .............\=.
0x0012fbfc: 7c92fb59 7c92fb5c ffffffff 00000029 Y..|\..|....)...
0x0012fc0c: 0000005e 0012fc00 505c3a43 72676f72 ^.......C:\Progr
0x0012fc1c: 46206d61 73656c69 7365525c 63726165 am Files\Researc
0x0012fc2c: 6e492068 746f4d20 5c6e6f69 63616c42 h In Motion\Blac
0x0012fc3c: 7265426b 445c7972 746b7365 674d706f kBerry\DesktopMg
0x0012fc4c: 78652e72 00120065 7c911008 7c911066 r.exe......|f..|
0x0012fc5c: 7c9101bb 003d6150 0056ecc8 00000000 ...|Pa=...V.....
0x0012fc6c: 676e6974 6f625c73 41572e62 53554f4b tings\bob.WAKOUS
0x0012fc7c: 0012fcb0 003d0000 7c910202 00000004 ......=....|....
0x0012fc8c: 003d0748 003d0000 00000000 0012fc88 H.=...=.........
0x0012fc9c: 00000000 0012fecc 7c90e900 7c910208 ...........|...|
0x0012fcac: ffffffff 7c910202 7c911066 7c9101bb .......|f..|...|
0x0012fcbc: 00000018 00000000 7c9100a4 00000000 ...........|....
0x0012fccc: 7c9100a4 00150178 00150640 00000001 ...|x...@.......
0x0012fcdc: 00000065 003d01b8 00000008 0015db30 e.....=.....0...
0x0012fcec: 00000000 00150178 00150178 00150640 ....x...x...@...
0x0012fcfc: 00159b08 0012fd10 00000000 0000000a ................
0x0012fd0c: 003d2b50 00150178 00150178 6f72505c P+=.x...x...\Pro
0x0012fd1c: 6d617267 6c694620 525c7365 61657365 gram Files\Resea
0x0012fd2c: 20686372 4d206e49 6f69746f 6c425c6e rch In Motion\Bl
0x0012fd3c: 426b6361 79727265 0000005c 00000000 ackBerry\.......
0x0012fd4c: 00150000 00000000 00000000 0012fd68 ............h...
0x0012fd5c: 00000008 7c910098 003d5ce0 0012fe34 .......|.\=.4...
0x0012fd6c: 00150178 003d08f8 00159ba0 00000000 x.....=.........
0x0012fd7c: 003d5ce8 00000000 00159b28 00150178 .\=.....(...x...
0x0012fd8c: 003d59d0 00159bc8 00000000 7c910415 .Y=............|
0x0012fd9c: 7c91041e 00150178 00000000 00000010 ...|x...........
0x0012fdac: 00000000 00000020 7ffdc000 00000008 .... ...........
0x0012fdbc: 00000000 00000008 7ffdc000 00150178 ............x...
0x0012fdcc: 003d4920 7c910440 00000a88 00150000 I=.@..|........
0x0012fddc: 7c9100a4 00002000 003d0190 003d01a0 ...|. ....=...=.
0x0012fdec: 00000000 00150178 00150000 0012fe5c ....x.......\...
0x0012fdfc: 7c9115d9 003d6150 00159ba0 00000000 ...|Pa=.........
0x0012fe0c: 00000001 00000a9b 00159ba0 0000000d ................
0x0012fe1c: 505c3a43 72676f72 46206d61 73656c69 C:\Program Files
0x0012fe2c: 7365525c 63726165 6e492068 746f4d20 \Research In Mot
0x0012fe3c: 5c6e6f69 63616c42 7265426b 415c7972 ion\BlackBerry\A
0x0012fe4c: 6f484950 642e6b6f 00006c6c 00150178 PIHook.dll..x...
0x0012fe5c: 00000028 0000f7dc 00150000 0012fc60 (...........`...
0x0012fe6c: 130c3734 0012feb4 7c90e900 003d8020 47.........| .=.
0x0012fe7c: 00000000 0012fec4 004dbfb1 003d0000 ..........M...=.
0x0012fe8c: 00000000 004dbfba 134b2140 7c90d7ec ......M.@!K....|
0x0012fe9c: 7c9133f6 ffffffff 00000024 0012feb4 .3.|....$.......
0x0012feac: 00000004 00000000 21afa7f6 00000138 ...........!8...
0x0012febc: 004db566 003d8158 0052a650 004ca8b3 f.M.X.=.P.R...L.
0x0012fecc: 219226ae 004d15b2 0012ff14 0012ff14 .&.!..M.........
0x0012fedc: 004db7b2 00000000 00000000 0012ff04 ..M.............
0x0012feec: 004db7bd 0012ff04 004ce1bc 0015234e ..M.......L.N#..
0x0012fefc: 004dc0e4 00000000 003d2848 003d2ba8 ..M.....H(=..+=.
0x0012ff0c: 003d1e90 130c3601 0012ffc0 004dc2a0 ..=..6........M.
0x0012ff1c: 00000000 00000022 134b2d54 0012ffc0 ...."...T-K.....
0x0012ff2c: 004d1cc5 00400000 00000000 00152350 ..M...@.....P#..
0x0012ff3c: 00000001 134b2044 00300035 00390034 ....D K.5.0.4.9.
0x0012ff4c: 7ffdc000 00000044 001539d8 00153a38 ....D....9..8:..
0x0012ff5c: 00153a50 00000000 00000000 00000000 P:..............
0x0012ff6c: 00000000 00000000 00000000 00000000 ................
0x0012ff7c: 00000801 00000001 00000000 ffffffff ................
0x0012ff8c: ffffffff ffffffff c0000005 00000001 ................
0x0012ff9c: 00000005 00000000 00300035 0012ff40 ........5.0.@...
0x0012ffac: 0012ec14 0012ffe0 004c9750 130c343c ........P.L.<4..
0x0012ffbc: 00000001 0012fff0 7c817067 00300035 ........gp.|5.0.
0x0012ffcc: 00390034 7ffdc000 8054b6b8 0012ffc8 4.9.......T.....
0x0012ffdc: 8609dda8 ffffffff 7c839ac0 7c817070 ...........|pp.|
0x0012ffec: 00000000 00000000 00000000 004d1d2e ..............M.
0x0012fffc: 00000000 ....

Module 1
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
Image Base: 0x00400000 Image Size: 0x0017e000
Checksum: 0x0017eddf Time Stamp: 0x49107b46
File Size: 1545488 File Time: 11/4/2008 12:09:44
Version Information:
Company: Research In Motion Limited
Product: Desktop Tools for RIM Handhelds
FileDesc: BlackBerry Desktop Manager
FileVer: 4.7.0.32
ProdVer: 4.7.0.32

Module 2
C:\WINDOWS\system32\Normaliz.dll
Image Base: 0x00400000 Image Size: 0x00009000
Checksum: 0x00010188 Time Stamp: 0x44a3ec46
File Size: 23552 File Time: 6/29/2006 08:05:44
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Unicode Normalization DLL
FileVer: 6.0.5441.0
ProdVer: 6.0.5441.0

Module 3
C:\WINDOWS\system32\xpsp2res.dll
Image Base: 0x00010000 Image Size: 0x002c5000
Checksum: 0x002ca420 Time Stamp: 0x4802454c
File Size: 2897920 File Time: 4/13/2008 12:39:24
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Service Pack 2 Messages
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 4
C:\Program Files\Logitech\SetPoint\lgscroll.dll
Image Base: 0x10100000 Image Size: 0x0000e000
Checksum: 0x0000e3ea Time Stamp: 0x481ad310
File Size: 45584 File Time: 5/2/2008 01:42:50
Version Information:
Company: Logitech, Inc.
Product: Logitech SetPoint
FileDesc: Logitech Scroll Enabler (UNICODE)
FileVer: 4.60.122.0
ProdVer: 4.60.122.0

Module 5
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a 1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll
Image Base: 0x78130000 Image Size: 0x0009b000
Checksum: 0x0009dfc9 Time Stamp: 0x471eb5ae
File Size: 635904 File Time: 10/24/2007 01:47:56
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Visual Studio® 2005
FileDesc: Microsoft® C Runtime Library
FileVer: 8.0.50727.1433
ProdVer: 8.0.50727.1433

Module 6
C:\Program Files\Research In Motion\BlackBerry\product.dll
Image Base: 0x10000000 Image Size: 0x002d6000
Checksum: 0x002dd177 Time Stamp: 0x49107a7e
File Size: 2979088 File Time: 11/4/2008 12:09:46
Version Information:
Company: Research In Motion Limited
Product: BlackBerry Desktop Tools
FileDesc: BlackBerry Product Description
FileVer: 4.7.0.32
ProdVer: 4.7.0.32

Module 7
C:\WINDOWS\system32\ImgUtil.dll
Image Base: 0x1b000000 Image Size: 0x0000c000
Checksum: 0x0001222a Time Stamp: 0x46c10701
File Size: 36352 File Time: 8/13/2007 18:36:06
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: IE plugin image decoder support DLL
FileVer: 7.0.5730.13
ProdVer: 7.0.5730.13

Module 8
C:\WINDOWS\system32\pngfilt.dll
Image Base: 0x41e30000 Image Size: 0x0000e000
Checksum: 0x0000e484 Time Stamp: 0x48f7a64f
File Size: 44544 File Time: 10/16/2008 15:38:40
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: IE PNG plugin image decoder
FileVer: 7.0.6000.16762
ProdVer: 7.0.6000.16762

Module 9
C:\WINDOWS\system32\mshtmled.dll
Image Base: 0x42b90000 Image Size: 0x00077000
Checksum: 0x0007b6b4 Time Stamp: 0x48f7a64f
File Size: 477696 File Time: 10/16/2008 15:38:38
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Microsoft® HTML Editing Component
FileVer: 7.0.6000.16762
ProdVer: 7.0.6000.16762

Module 10
C:\WINDOWS\system32\ieframe.dll
Image Base: 0x42ef0000 Image Size: 0x005cd000
Checksum: 0x005cda37 Time Stamp: 0x48f7a64f
File Size: 6066176 File Time: 10/16/2008 15:38:38
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Internet Explorer
FileVer: 7.0.6000.16762
ProdVer: 7.0.6000.16762

Module 11
C:\WINDOWS\system32\mshtml.dll
Image Base: 0x435d0000 Image Size: 0x00374000
Checksum: 0x0037bdf8 Time Stamp: 0x494358c0
File Size: 3593216 File Time: 12/13/2008 01:40:02
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Microsoft (R) HTML Viewer
FileVer: 7.0.6000.16788
ProdVer: 7.0.6000.16788

Module 12
C:\WINDOWS\system32\uxtheme.dll
Image Base: 0x5ad70000 Image Size: 0x00038000
Checksum: 0x0004533d Time Stamp: 0x4802a11e
File Size: 218624 File Time: 4/13/2008 19:12:08
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Microsoft UxTheme Library
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512

Module 13
C:\WINDOWS\system32\mslbui.dll
Image Base: 0x605d0000 Image Size: 0x00009000
Checksum: 0x00008f5a Time Stamp: 0x4802a166
File Size: 25088 File Time: 4/13/2008 19:12:00
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: LangageBar Add In
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 14
C:\WINDOWS\system32\WS2HELP.dll
Image Base: 0x71aa0000 Image Size: 0x00008000
Checksum: 0x0000925f Time Stamp: 0x4802a164
File Size: 19968 File Time: 4/13/2008 19:12:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Socket 2.0 Helper for Windows NT
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 15
C:\WINDOWS\system32\WS2_32.dll
Image Base: 0x71ab0000 Image Size: 0x00017000
Checksum: 0x0001f020 Time Stamp: 0x4802a163
File Size: 82432 File Time: 4/13/2008 19:12:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Socket 2.0 32-Bit DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 16
C:\WINDOWS\system32\SAMLIB.dll
Image Base: 0x71bf0000 Image Size: 0x00013000
Checksum: 0x0001a8e4 Time Stamp: 0x4802a106
File Size: 64000 File Time: 4/13/2008 19:12:04
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: SAM Library DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 17
C:\WINDOWS\system32\msls31.dll
Image Base: 0x746c0000 Image Size: 0x00029000
Checksum: 0x0002fa20 Time Stamp: 0x46c10b41
File Size: 156160 File Time: 8/13/2007 18:54:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Line Services
FileDesc: Microsoft Line Services library file
FileVer: 3.10.349.0
ProdVer: 3.10.0.0

Module 18
C:\WINDOWS\system32\msimtf.dll
Image Base: 0x746f0000 Image Size: 0x0002a000
Checksum: 0x00029b44 Time Stamp: 0x4802a160
File Size: 159232 File Time: 4/13/2008 19:12:00
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Active IMM Server DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 19
C:\WINDOWS\system32\MSCTF.dll
Image Base: 0x74720000 Image Size: 0x0004c000
Checksum: 0x000492ef Time Stamp: 0x4802a12c
File Size: 297984 File Time: 4/13/2008 19:11:58
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: MSCTF Server DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 20
C:\WINDOWS\system32\msctfime.ime
Image Base: 0x755c0000 Image Size: 0x0002e000
Checksum: 0x0002d2b7 Time Stamp: 0x4802a12d
File Size: 177152 File Time: 4/13/2008 19:10:06
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Microsoft Text Frame Work Service IME
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 21
C:\WINDOWS\system32\jscript.dll
Image Base: 0x75c50000 Image Size: 0x0007d000
Checksum: 0x0008b6f9 Time Stamp: 0x48242d33
File Size: 512000 File Time: 5/9/2008 05:53:40
Version Information:
Company: Microsoft Corporation
Product: Microsoft (R) JScript
FileDesc: Microsoft (R) JScript
FileVer: 5.7.0.18066
ProdVer: 5.7.0.18066

Module 22
C:\WINDOWS\system32\MLANG.dll
Image Base: 0x75cf0000 Image Size: 0x00091000
Checksum: 0x000925fe Time Stamp: 0x4802a0f1
File Size: 586240 File Time: 4/13/2008 19:11:58
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Multi Language Support DLL
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512

Module 23
C:\WINDOWS\system32\IMM32.DLL
Image Base: 0x76390000 Image Size: 0x0001d000
Checksum: 0x0002921b Time Stamp: 0x4802a0e7
File Size: 110080 File Time: 4/13/2008 19:11:54
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows XP IMM32 API Client DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 24
C:\WINDOWS\system32\PSAPI.DLL
Image Base: 0x76bf0000 Image Size: 0x0000b000
Checksum: 0x000145b7 Time Stamp: 0x4802a102
File Size: 23040 File Time: 4/13/2008 19:12:04
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Process Status Helper
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 25
C:\WINDOWS\system32\WLDAP32.dll
Image Base: 0x76f60000 Image Size: 0x0002c000
Checksum: 0x0002f986 Time Stamp: 0x4802a12e
File Size: 172032 File Time: 4/13/2008 19:12:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Win32 LDAP API DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 26
C:\WINDOWS\system32\CLBCATQ.DLL
Image Base: 0x76fd0000 Image Size: 0x0007f000
Checksum: 0x0007aa0b Time Stamp: 0x4802a0b9
File Size: 498688 File Time: 4/13/2008 19:11:50
Version Information:
Company: Microsoft Corporation
Product: COM Services
FileDesc:
FileVer: 2001.12.4414.700
ProdVer: 3.0.0.4414

Module 27
C:\WINDOWS\system32\COMRes.dll
Image Base: 0x77050000 Image Size: 0x000c5000
Checksum: 0x000cd041 Time Stamp: 0x4802a0ce
File Size: 792064 File Time: 4/13/2008 19:11:52
Version Information:
Company: Microsoft Corporation
Product: COM Services
FileDesc:
FileVer: 2001.12.4414.700
ProdVer: 3.0.0.4414

Module 28
C:\WINDOWS\system32\OLEAUT32.dll
Image Base: 0x77120000 Image Size: 0x0008b000
Checksum: 0x0008d4e3 Time Stamp: 0x4802a112
File Size: 551936 File Time: 4/13/2008 19:12:02
Version Information:
Company: Microsoft Corporation
Product:
FileDesc:
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 29
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
Image Base: 0x773d0000 Image Size: 0x00103000
Checksum: 0x0010324b Time Stamp: 0x4802a094
File Size: 1054208 File Time: 4/13/2008 19:12:52
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: User Experience Controls Library
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512

Module 30
C:\WINDOWS\system32\ole32.dll
Image Base: 0x774e0000 Image Size: 0x0013d000
Checksum: 0x0014744b Time Stamp: 0x4802a111
File Size: 1287168 File Time: 4/13/2008 19:12:02
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Microsoft OLE for Windows
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 31
C:\WINDOWS\system32\NTMARTA.DLL
Image Base: 0x77690000 Image Size: 0x00021000
Checksum: 0x0002ba0f Time Stamp: 0x4802a11c
File Size: 118784 File Time: 4/13/2008 19:12:02
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows NT MARTA provider
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 32
C:\WINDOWS\system32\appHelp.dll
Image Base: 0x77b40000 Image Size: 0x00022000
Checksum: 0x00029aea Time Stamp: 0x4802a0bf
File Size: 125952 File Time: 4/13/2008 19:11:50
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Application Compatibility Client Library
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 33
C:\WINDOWS\system32\VERSION.dll
Image Base: 0x77c00000 Image Size: 0x00008000
Checksum: 0x00012c70 Time Stamp: 0x4802a11d
File Size: 18944 File Time: 4/13/2008 19:12:08
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Version Checking and File Installation Libraries
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 34
C:\WINDOWS\system32\msvcrt.dll
Image Base: 0x77c10000 Image Size: 0x00058000
Checksum: 0x00057341 Time Stamp: 0x4802a188
File Size: 343040 File Time: 4/13/2008 19:12:02
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows NT CRT DLL
FileVer: 7.0.2600.5512
ProdVer: 6.1.8638.5512

Module 35
C:\WINDOWS\system32\ADVAPI32.dll
Image Base: 0x77dd0000 Image Size: 0x0009b000
Checksum: 0x0009b625 Time Stamp: 0x4802a0b2
File Size: 617472 File Time: 4/13/2008 19:11:48
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Advanced Windows 32 Base API
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 36
C:\WINDOWS\system32\RPCRT4.dll
Image Base: 0x77e70000 Image Size: 0x00092000
Checksum: 0x00091932 Time Stamp: 0x4802a106
File Size: 584704 File Time: 4/13/2008 19:12:04
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Remote Procedure Call Runtime
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 37
C:\WINDOWS\system32\GDI32.dll
Image Base: 0x77f10000 Image Size: 0x00049000
Checksum: 0x0004ce95 Time Stamp: 0x49006fbe
File Size: 286720 File Time: 10/23/2008 07:36:14
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: GDI Client DLL
FileVer: 5.1.2600.5698
ProdVer: 5.1.2600.5698

Module 38
C:\WINDOWS\system32\SHLWAPI.dll
Image Base: 0x77f60000 Image Size: 0x00076000
Checksum: 0x0008329f Time Stamp: 0x4802a116
File Size: 474112 File Time: 4/13/2008 19:12:06
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Shell Light-weight Utility Library
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512

Module 39
C:\WINDOWS\system32\Secur32.dll
Image Base: 0x77fe0000 Image Size: 0x00011000
Checksum: 0x000117db Time Stamp: 0x4802a11b
File Size: 56320 File Time: 4/13/2008 19:12:06
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Security Support Provider Interface
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 40
C:\WINDOWS\system32\iertutil.dll
Image Base: 0x78000000 Image Size: 0x00045000
Checksum: 0x00046e87 Time Stamp: 0x48f7a651
File Size: 267776 File Time: 10/16/2008 15:38:38
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Run time utility for Internet Explorer
FileVer: 7.0.6000.16762
ProdVer: 7.0.6000.16762

Module 41
C:\WINDOWS\system32\WININET.dll
Image Base: 0x78050000 Image Size: 0x000d0000
Checksum: 0x000d6979 Time Stamp: 0x48f7a64f
File Size: 826368 File Time: 10/16/2008 15:38:40
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Internet Extensions for Win32
FileVer: 7.0.6000.16762
ProdVer: 7.0.6000.16762

Module 42
C:\WINDOWS\system32\urlmon.dll
Image Base: 0x78130000 Image Size: 0x00127000
Checksum: 0x0011d655 Time Stamp: 0x48f7a64f
File Size: 1160192 File Time: 10/16/2008 15:38:40
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: OLE32 Extensions for Win32
FileVer: 7.0.6000.16762
ProdVer: 7.0.6000.16762

Module 43
C:\WINDOWS\system32\kernel32.dll
Image Base: 0x7c800000 Image Size: 0x000f6000
Checksum: 0x000f44a2 Time Stamp: 0x4802a12c
File Size: 989696 File Time: 4/13/2008 19:11:56
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows NT BASE API Client DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 44
C:\WINDOWS\system32\ntdll.dll
Image Base: 0x7c900000 Image Size: 0x000af000
Checksum: 0x000b62bc Time Stamp: 0x4802a12c
File Size: 706048 File Time: 4/13/2008 19:11:24
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: NT Layer DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 45
C:\WINDOWS\system32\SHELL32.dll
Image Base: 0x7c9c0000 Image Size: 0x00817000
Checksum: 0x0081ad5d Time Stamp: 0x4802a111
File Size: 8461312 File Time: 4/13/2008 19:12:06
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Shell Common Dll
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512

Module 46
C:\WINDOWS\system32\USER32.dll
Image Base: 0x7e410000 Image Size: 0x00091000
Checksum: 0x0008fc76 Time Stamp: 0x4802a11b
File Size: 578560 File Time: 4/13/2008 19:12:08
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows XP USER API Client DLL
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512

Module 47
C:\WINDOWS\system32\SXS.DLL
Image Base: 0x7e720000 Image Size: 0x000b0000
Checksum: 0x000b934d Time Stamp: 0x4802a11a
File Size: 713216 File Time: 4/13/2008 19:12:08
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Fusion 2.5
FileVer: 5.1.2600.5512
ProdVer: 5.1.2600.5512


===== [end of ERRORLOG.TXT] =====
__________________
Bob Maher
Wako Chemicals USA
Richmond, VA
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