| | PLEASE HELP - Desktop Software Problem
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I recently replaced a dead hard drive on my laptop.
I downloaded the Desktop Manager software from RIM website and installed it on my laptop. When I try to open the software I get a "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience." message.
The Error Signature reads:
AppName: rim.desktop.exe AppVer: 126.96.36.199 AppStamp:4dee095a
ModName: kernel32.dll ModVer: 5.1.2600.5781 ModStamp:49c4f482
fDebug: 0 Offset: 00012afb
What's wrong and how can I fix this?
__________________ 8703e>>> 8310>>> 8330>>> 8310>>> 9700>>> 9800>>> 9900>>> Z10 AND Playbook 64GB