Originally Posted by rambo47
3. Huh? I have never muted my 9930 with my face while talking, but then I don't rub it all over my face like an electric razor. Maybe I've been doing it wrong all this time..
Now that was fuuuuuny!!!.. You owe me a screen for my laptop for that tone...
Imagine someone going in the TMO store saying my phone doesn't work. They can never hear me. The CSR guy test it and it works fine so the customer walks out thinking it must be fixed. He returns later saying it's still doing it, no one can here me. The CSR guy says, "call me and let me hear how it sounds". That's when the guy dials his number and proceeds to rubbing his phone all over his face saying, "can you hear me now?"
Is there one CSR who could keep a strait face and live up to the saying that the customer is always right?