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Old 09-10-2011, 10:46 PM   #1 (permalink)
hopetindall
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Join Date: Feb 2006
Model: 9700
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Default BlackBerry 9700 Hanging while connected via wifi

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Hi everyone,

I've developed quite a problem for the last 6 months or so.

I have a BB 9700 (running platform 5.1.0.175).

Daily (sometimes many times a day) - it just freezes. Will freeze when disconnecting from a phone call - or will freeze when I try to go into messages app.

Many errors with 'app not responding' for messaging and phone.

I've tried pretty much everything to diagnose.

Have reinstalled OS and all apps. Have removed ALL 3rd party apps for a few weeks. I even switched hardware (swapped my personal 9700 with my work 9700) - the problem followed my 'personal' configuration to the new hardware!

I literally couldn't get past a day without it hanging. After rebooting - I couldn't get into messaging for 10 minutes maybe - if I'm lucky. Sometimes multiple battery pulls are needed.

When in this hanging weird mode - if I power off - power on - I get an Error 523.

I finally stumbled across what's causing it. The problem totally goes away if I turn off the wifi connection. (by the way I wasn't using UMA - just WIFI data connection)

While is A solution - I was previously using BlackBerry Podcasts - and I want to use wifi to download podcasts.

Without wifi - I'm stable for days and days.

Unfortunately - if I turn on wifi to download podcasts - it starts hanging again.

Has anyone else seen this type of behaviour?

thanks,

PHT
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