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Old 09-18-2011, 11:52 AM   #7 (permalink)
Talking BlackBerry Encyclopedia
Join Date: Jun 2009
Model: 9800
Carrier: ATT
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Originally Posted by Dubdub View Post
Keep in mind that the upgrade policy is from the carrier, not RIM. When you bought the device, you knew you were locked in for whatever period is on the contract. As Rambo said, as new deices hit, there comes a point where support or older models has to stop.
Copy that. I just seem to remember that with my 9000 the OS upgrades continued beyond the release of 9700 (and I see they have still come out)? To drop upgrades suddenly on a year-old model, knowing that many of the users are locked into conteracts with carriers, ...makes me wonder about RIM's strategic view of its customer base.

Of course, if when I am able to upgrade to another phone (especially the QNX) with ATT, I only have to pay a few dollars, then I'll probably be able to live with that.
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