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Old 09-28-2011, 08:18 AM   #1 (permalink)
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Default 1 Specific Exchange user cant Activate??

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I have an Exchange server with a BES Express server.

I have 5-6 users activated on the BES, but there is a single user I cannot activate. I've been able to activate other users on her phone, but I cant activate her email account on either her phone or my phone. Just stays on initializing.

Ive removed her account from BES (with the delete informaiton option) several times.

I am not sure where else to turn. Can anyone provide any advice. I've tried activating her account well over 20 times with no success, so I am pretty sure its not a typo

FYI: User gets the activate email and it stays in the inbox.

Last edited by ddemersbercell : 09-28-2011 at 08:25 AM.
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