Originally Posted by rambo47
Geez, whatever happened to RIM's reputation of offering "bulletproof" service? Seems they've come undone in recent years.
Bulletproof service?! RIM? Seriously? You must be a consumer rambo.
As part of the premium corporate support packages you receive BIN notifications. These are Blackberry Infrastructure Notifications and are delivered on TX3/4TX5 support contracts. For the premium of nearly half a million bucks (depended on regions/number of servers deployed) you get to have a laugh at the infrastructure going up and down like a rollercoaster DAILY.
Bulletproof is sadly one thing it's not, a yo-yo or a bride's nightie comes close enough though if you need to visualise it.