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Old 10-10-2011, 08:25 PM   #21 (permalink)
moneymerlin
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Join Date: Oct 2011
Model: 9800
PIN: N/A
Carrier: ATT
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Unhappy Re: HELP! Gone through 8 bb 9800 Torch's in 3 months

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PLEASE HELP: ATT/BB are NO help.

I use ATT and have had BB for years, only issue is now I have gone through 8new BB 9800 Torch's in a row over last 3 months!

The problem is that every week to 2 weeks, after a NEW one the phone goes into a COMA and up and freezes where the bb function buttons, end/call, return etc..just go dark and stop working..the it goes dark where wont even turn on...

I have taken bat out, reset (control/alt/delete)...etc...I have tried a different back up, start from NEW and still DEAD. (Never dropped, not wet, etc..)

I do get funkly messages where phone has fits just before its going into coma mode..like:
"uncaught exception....net_rim_bb_phone_app(110)" whatever that means?

Last edited by moneymerlin : 10-10-2011 at 08:26 PM.
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