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Old 10-11-2011, 06:36 PM   #43 (permalink)
johnny_boy_uk
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Join Date: Jan 2008
Model: 9380
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Carrier: Orange UK
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Default Re: 10 october 2011 EMEA outages ?

BES data has stopped working reliably here for me in the UK as of around 7pm Tue 11th October. Emails in both directions over BES are either very delayed (deliver over an hour later) or they don't deliver at all. BB handhelds always think the emails failed to send (red X) even if they did deliver but were delayed. Changes made in the rest of the PIM - Calendar, Contacts, Tasks, Notes seem to fail (no successful changes noticed in testing yet).

BB handhelds are on Orange UK and have Uppercase signal strength, there are no MS Exchange issues - IEMSTest.exe on a BB User's mailbox is fully successful, the Internet connection is working, Test Network Connection to gb.srp.blackberry.com on port 3101 is Successful, Test SQL Server Connection is Successful, and yes I've taken the battery out and put it back in!

BIS data is working fine on BB handhelds however and has been for the duration of the EMEA outage.

I hope RIM have this fixed by the morning or I'm in for a bad day!
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Cheers,

Johnny
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