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Old 10-12-2011, 02:59 AM   #46 (permalink)
chasdrury
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Join Date: May 2008
Location: Leeds, UK
Model: 8900
OS: 5.0.SP1
PIN: 21362E77
Carrier: T-Mobile UK
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Default Re: 10 october 2011 EMEA outages ?

Quote:
Originally Posted by johnny_boy_uk View Post
BES data has stopped working reliably here for me in the UK as of around 7pm Tue 11th October. Emails in both directions over BES are either very delayed (deliver over an hour later) or they don't deliver at all. BB handhelds always think the emails failed to send (red X) even if they did deliver but were delayed. Changes made in the rest of the PIM - Calendar, Contacts, Tasks, Notes seem to fail (no successful changes noticed in testing yet).

BB handhelds are on Orange UK and have Uppercase signal strength, there are no MS Exchange issues - IEMSTest.exe on a BB User's mailbox is fully successful, the Internet connection is working, Test Network Connection to gb.srp.blackberry.com on port 3101 is Successful, Test SQL Server Connection is Successful, and yes I've taken the battery out and put it back in!

BIS data is working fine on BB handhelds however and has been for the duration of the EMEA outage.

I hope RIM have this fixed by the morning or I'm in for a bad day!
Same as here - T-Mobile, BES users.

All 100 users slow delivery yesterday some not at all. I got no email all last night, rebooted my phone this morning and now it updated once but nothing since.....

I hope they get that switch sorted soon!
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