| | Re: How to fix WHITE SCREEN OF DEATH on BB BOLD 9700
Not sure why you think most people here think it is software.... All threads I have seen on the subject shortly have responses that it is hardware WHEN it is an all white screen with no error message.
My one time personal experience was with my daughter's 9700 a couple of years back. She let it slide off the bed onto a hard floor. White screen. No other symptoms. Wiped and reloaded OS ok, but still white screen.
I don't think the 9700 is fragile. My daughter's was beat all to hell. She is rough on things. That drop did the trick, however.
Still this is happening a lot going by posts on the forums. Wish I knew the answer to your question on what to replace or patch or reconnect. I still haven't come across the solution.