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Old 11-24-2011, 07:22 AM   #6 (permalink)
aiharkness
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Quote:
Originally Posted by FrankMX View Post
Same problem with my 9810 and it is brand new.

Trackpad came back after a self reset during an apps jam but now does'nt work anymore even after batt removal ?

Any clue, could it be a bad apps that jam trackpad ?
Posted via BlackBerryForums.com Mobile
Instead of wondering could it be this? Could it be that? Start ruling things out one by one. If you suspect an app, delete it. Delete the apps you've installed recently. Do a security wipe and select to delete user installed apps. If you still have the problem, stop troubleshooting and just exhange the device. You said it is brand new. Is it under warranty? If so, exchange it.
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