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Old 12-01-2011, 10:02 AM   #2 (permalink)
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Default Re: help, EDGE in capitals but no emails or bbm service working, even when wifi is on

Call back and make sure that you have the correct BlackBerry data plan or add-on on your account. Sounds like a provisioning problem and not something specifically on the phone. Without the correct Service Books (provisioning) WiFi won't work.
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