Thread: AppWorld Outage
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Old 12-19-2011, 05:29 PM   #1 (permalink)
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Thumbs down AppWorld Outage

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Today between 3 and 4 pm EST, I had trouble updating AppWorld on a 9900 - it took about 20 minutes to download the 2.2MB file.

Then I went to download BlackBerry Bridge, so I could connect my client's 9900 with his new PlayBook I sold him, and AppWorld was timing out when searching for Bridge, or going to 'My World'.

My client's 9900 is on Rogers.

My 9900 is on Telus - I had the EXACT same problem with mine (side-by-side). Working fine now though.

So RIM, who pays for the 2 hours I wasted trying to sell YOUR product because your Oracle database was having issues? What about the RETURN visit I now have to make to my client?

For the record, I called Rogers tech support, and they told me I had to call AppWorld support. They weren't able to give me the number.

I'm in business to make money. Not what I've done with this sale.

RIM should be embarrassed, I know I certainly was (the client doesn't care whose fault it was - I'm the one standing there).

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