Thread: AppWorld Outage
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Old 12-19-2011, 09:35 PM   #3 (permalink)
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Default Re: AppWorld Outage

Originally Posted by Sleeman View Post
So RIM, who pays for the 2 hours I wasted trying to sell YOUR product because your Oracle database was having issues? What about the RETURN visit I now have to make to my client?
Go download some of the freebie apps RIM has offered you. You have about 12 days left.
Originally Posted by Sleeman View Post

For the record, I called Rogers tech support, and they told me I had to call AppWorld support. They weren't able to give me the number.
Well Rogers lied to you. THEY support AppWorld, by contract to you and RIM. Before you start accusing (or taking some snotty-nosed 23 year old customer service rep's word as truth) you might want to check to some facts.

If you have an issue with AppWorld which they cannot resolve, they should escalate the issue to RIM level tech support. Unless they're too lazy to do so, and they instead tell you to call RIM, and can't even find a phone number.

Now you know.
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