Originally Posted by MoogahHaga
guys i need serious help because my blackberry 9700 bold once i turn it on i cant get it past the loading bar screen (the main bit) it looks like its working then it stops near the end and then once it does reach end bit it stops and freezes with just "blackberry" and the loading bar. and i have tried taking out battery for 10 minutes even longer and put it back in, it still wont work. HELP PLEASE!!
How long did you wait beforegiving up? You should wait 15 or 20 minutes. I can't say why, but in some have found in cases like this that device eventually did boot.
If it does not eventually boot after 20, or mayber 30 minutes, then you will need to wipe the devive and reinstall the OS. See blackberry faq and the articles on usinf JL_CMDER. Use that to wipe. Then reinstall the OS. Posted via BlackBerryForums.com Mobile