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Old 01-17-2012, 12:19 PM   #4 (permalink)
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Default Re: Blackberry stops working when outlook crashes due to huge mailboz

Thanks for you quick reply, unfortunatly management will not agree with storing emails outside of the exchange server, they have an archiver that does email stubbing but we do not want to fill it up. They want all emails on the exchange for compliance and backup. If your referring to creating folders in the exchange mailbox and moving them from the inbox then this already is done, don't think it has an effect on the BB.

I think it maybe something with the way BESExpress works with the mailbox.

One thought I had was that when exchange crashes it keep a connection open to the exchange and it is not released thus the besadmin account cannot access the mailbox until it has been released, does this sound logical? I'm not very familiar with the details of exactly the way the MAPI client works on the BES and Exchange to access the mailbox.

Do you have any ideas based on this or something else?

Thanks again
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