View Single Post
Old 01-25-2012, 12:45 PM   #6 (permalink)
jsconyers
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default Re: facebook for blackberry.

Works for me.

KB14358-Notifications are not received from Facebook for BlackBerry smartphones

Quote:
CollapseOverview

Facebook® for BlackBerry® smartphones does not receive notifications for messages sent by friends, friend requests, group invitations, or event invitations.

Back to top

CollapseEnvironment

Facebook® for BlackBerry® smartphones

Back to top

CollapseCause
This issue may be caused by one of the following reasons:

The affected account is not logged in to Facebook for BlackBerry smartphones.
Notifications in the Facebook account are not configured.
The Facebook application on the BlackBerry smartphone is not configured to connect with the messages application on the BlackBerry smartphone.
The Facebook application on the BlackBerry smartphone is not configured to display Email Notifications.

Back to top

CollapseResolution

Cause 1

The affected account is not logged in to Facebook for BlackBerry smartphones.

Resolution 1

Log in to Facebook for BlackBerry smartphones. For instructions, see KB14304.

Cause 2

Notifications in the Facebook account are not configured.

Resolution 2

Log in to Facebook and configure the notifications by following these steps:

Log in to Facebook using a browser on the computer.
Click Settings in the top right corner.
Click Notifications.
Verify that the correct email address is displayed.
Configure notification options as required.
Click Save Changes.

Note: A BlackBerry smartphone user has the option of setting notifications for specific Facebook items to be sent by email or SMS. If an item is not selected, notifications for that specific item are not sent to the email address or SMS number listed above the available notifications setttings.

Cause 3

The Facebook application on the BlackBerry smartphone is not configured to connect with the messages application on the BlackBerry smartphone.

Resolution 3

Log in to Facebook for BlackBerry smartphones on the BlackBerry smartphone.
Display the menu and select Options.
Select the check box beside Connect your Facebook account with: BlackBerry Message application.
Display the menu again and click Save.

Cause 4

The Facebook application on the BlackBerry smartphone is not configured to display Email Notifications.

Resolution 4

Log in to Facebook for BlackBerry smartphones on the BlackBerry smartphone.
Display the menu and select Options.
Select the check box beside Facebook notifications.
Display the menu again and click Save.

Back to top

CollapseAdditional Information

Note: Notifications for third-party applications that have been added to the Facebook account might not appear in Facebook for BlackBerry smartphones. Facebook for BlackBerry smartphones only notifies the BlackBerry smartphone user of items that are selected to be notified about to the Facebook account.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline   Reply With Quote