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Old 01-31-2012, 08:08 PM   #10 (permalink)
The Sand
Talking BlackBerry Encyclopedia
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Join Date: Oct 2008
Location: Los Angeles, CA
Model: 9810
OS: 7.0.1355
Carrier: AT&T
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Default Re: AT&T 4G Trouble in Los Angeles

They decided to open a network ticket (why this wasn't done months ago I have no idea.) An engineer will look into it and call me Friday. It could be there are not enough 3g plus towers in this area. But he said the BB should try the 3g plus and if that doesn't work roll back to 3g (which I know works as my other smartphone is 3g and runs fine.) That doesn't appear to be happening for both BB's. I have to change the setting to 2g to run. So it's either the network or the BB software isn't rolling back correctly.

I will post what the engineer finds - at least I spoke to someone that wasn't an idiot today.
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