| | Re: auto focus
Sounds like someone used the case, or part of a case, from another BlackBerry (with the lable) to replace the a broken case on what you have. That is a relevant fact would have been good to have mentioned originally.
If you were able to add that device to a BlackBerry data plan then it would see it is genuine. Maybe not the device you thought it was, but a BlackBerry.
Menu problems are always corrected with a hard reset so far as I know. Note that when you do a hard reset, do it with the power on, and wait at least 30 seconds. You might do it again and wait a good minute this time.
Of course this all assumes the model you have has autofocus. I looked up the model you state and it does. However, when you go to the About screen in options, what model is shwon on that screen?
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