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Old 02-28-2012, 02:47 PM   #1 (permalink)
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Default Upgraded from Exch2003 to Exch 2010... now only 1/2 our BB's work!?!

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hoping to get some help from this forum, as we are getting to our wits end. We just upgraded from EXCH2003 to EXCH2010. WE also went from BES 5.0.1 to BES Express 5.0.3. The install went fine, I used the Blackberry Transporter utilty to move the BES users to the new BES server. WE have used several guides found on this site to help us with this process.

---BES Server: Windows Server 2008 32 bit
---We installed the MAPI client 1.2.1 V 6.5.8244.0
---BES Express 5.0.3
---INstallation of BES was done under BESadmin account, which as full admin privs to BES server

-Ensured the "besadmin" account has send as permissions for all mailboxes ( carried over from previous )
-Ran the following scripts in Exchagne shell to create a BESADMIN throttling policy (after the installation of BES):
-rebooted BES multiple times
-deleted and re-created MAPI profile on BES server, logged in as BESAdmin

So after all this, we have about 12 out of our 49 Blackberry users who still cannot get email on their BB's. When we look in the event logs of the BES server, we see lots of errors like this:

{Woodyxxxxatxxxdotnet} MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed, MailboxDN=/o=xxxx/ou=First Administrative Group/cn=Recipients/cn=Woodyxxxx, ServerDN=/o=xxxx/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=xxxxEXCHP01/cn=Microsoft Private MDB

User Woody XXXXX not started

30 user(s) failed to initialize
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