Originally Posted by tsac
Download an application called CCleaner and run it. You sound like you either have a very old computer or multi megabytes of temp files and cookies. Mine opens in about 22 seconds. You might also consider doing a defrag.
I did it. CCleaner helped a little. When I doubleclick the Desktop Software icon it loads now in one minute, but connecting my device to the computer takes three and a half minutes until I can backup. Any other ideas on how I can make it work faster?