Originally Posted by Cooper
So I've downloaded this and am having an issue.
Once installed, I reboot my computer and then delete the vendor.xml file.
Once I un the loader program it sees my device, scans and then only shows 3rd party applications and none of the OS stuff.
Upon using a 9700 and trying to update its software, same problem!
I uninstalled all Blackberry software, did a 9700 update I had to get done, then installed this 7.1 and tried on my 9900 only to see the issue happened again.
Anyone have an idea of what might have happened?
I'm currently running 7.1 Bundle 648 (v22.214.171.124, Platform 126.96.36.199) which should mean I'm not ahead of this package.
What version of DM? Try deleting the vendor and disconnecting from the internet. Then reboot and try. Vendors are sometimes repopulated.