Thank you Motorcycle Mama, it was a request, the blue one I mean. I've never used bbm, not my thing, so I never realised that's what it was, anyway, it was from someone called Elizabeth, I declined the request and the blue box has gone, so thats 50% of the problem sorted.

As for the other one, well it may have been there for some time, I'd never really noticed it, in which case I will delete some things in there too.

Is BB Protect a good thing to have? I really should start having a closer look at this phone, I only ever use sms, mms and voice calls, the odd email and that's it.

Thanks again for your prompt response, saved me a fair bit of hassle in the morning.