| | Re: Bold is a flashlight!
thanks for the suggestions!!! reloaded os as per instructions but problem still persists...does seem like a hardware issue with the lcd screen.
i was more concerned about how we were handled by our vendor...it seems to me that a phone with no water damage and no physical damage, and still covered under warranty, should be replaced by the vendor who sold us the device...maybe i am mistaken. Is it normal warranty process of all vendors to replace the device with new and then send the old device in with credit card information to charge us?