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This is probably more general than 9900 specific but I am using 9930.
Using Blackberry Desktop Software vr: 18.104.22.168
When I perform a backup with the official desktop software, and with phone connected by USB. And with Full (device data and settings) selected
Are my installed applications part of what is backed up?
I ask because I had cause to restore from a backup to a new phone (of the same make and model), but many applications that were installed are gone.
Is that normal? If it is normal, is there no way to backup/restore everything?