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Old 04-09-2012, 09:01 AM   #1 (permalink)
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Join Date: May 2006
Location: Land of OZ
Model: 9930
Carrier: Verizon
Posts: 126
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Default 9930 Screen goes dark immediately on phone calls

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Good morning all,

I have a 9930 user reporting that anytime he makes or receives a call on his phone, the backlight goes out immediately, and no keypress will bring it back. I've never run into this one before. Is there a phone setting somewhere I don't know about? To the best of my knowledge, the device functions normally in all other aspects.


Thanks in advance!
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