Thread: Problem
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Old 04-13-2012, 05:42 PM   #1 (permalink)
Smythers00
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Join Date: Apr 2012
Location: Toronto
Model: 8900
OS: 5.0
PIN: N/A
Carrier: Rogers
Posts: 11
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Default Problem

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I have an intermittent problem with my 8900. Most of the time I can't access anything on my home page. I can scroll around with the trackball, but I can't click into any menu item. Also, at the same time, the keypad doesn't seem to work. Sometimes, for no reason I can think of, everything is fine with the phone.

I've tried the following:
- searching this forum for ideas - I might have missed a few, but I got a lot of good advice to go on before posting this.
- battery pulling
- a simple update of my handheld
- a wipe ad reinstall of the latest OS - as per the instructions posted in this forum. Now running OS 5.0 bundle 1728.
- battery pulling. I realize that I've already mentioned this, but i've done it so many times I figured it was worth a second mention.

Noteworthy:
-No water was involved
-The phone wasn't dropped or subjected to any other kind of trauma I can think of.


Any help would be appreciated.

Thanx
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