View Single Post
Old 04-17-2012, 04:22 PM   #1 (permalink)
sniffs
Talking BlackBerry Encyclopedia
 
sniffs's Avatar
 
Join Date: May 2008
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 230
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Suddenly getting this error, "Desktop email program was unable to submit message"

Please Login to Remove!

And according to this link, it has 6 causes. My users can send emails to other company employee's but cannot email to external addresses.

KB04422-A Red X appears in the message list after attempting to send an email message from the BlackBerry smartphone with an error "Desktop email program was unable to submit message"


However, I've gone through all 6 and none are incorrect!

the Router is working, the mailboxes are not full, the sendas is being inherited at the domain level , throttling policy is set and LDAP isn't failing!

Running BES 5.0 sp3(I know, a few behind, I'll be updating tonight), with Exchange 2010 sp2.

I'm thinking about doing the fix for LDAP to bypass MAPI and use LDAP for queries.. is this a good idea?
__________________
Your lack of planning is not my emergency.
Offline   Reply With Quote