Originally Posted by Mark Rejhon
Most store employees never trained by Apple, including those who aren't even Apple-product owners, still are successfully able to show a customer a basic operation such as how to launch an app on an iPad.
This is exactly why Apple products are so successful. They're very intuitive, even for the basic user. Children can pic up an iPad/iPhone and know how to get to Angry Birds and begin to play. This has little to do with a Home button, it is just that the interface/OS is so intuitive. It is going to be very hard for RIM or Android for that matter to compete with that in the tablet market.