Originally Posted by freakinvibe
I normally need to press the Menu button when I am in the message and choose "Get Images". I then get the images (they are being downloaded from the Internet).
This is a security measure, otherwise the sender could track if you read their messages or not.
When a Rich Text message is sent with an embedded image and received on a BlackBerry, you see a text box where the image should appear filled with "Picture (Device Independent Bitmap". Also at the bottom of the email message you have a message that there is an "Unsupported Attachment".
If you choose "Get Images", from the BlackBerry menu, text box that said "Picture (Device Independent Bitmap" changes to the same box filled with a red X.
Again, if you send the same exact email, but in HTML format, the image shows up perfectly in line in the text and you don't have to choose "Get Images".
Originally Posted by knottyrope
What version BES?
We're running BES 18.104.22.168
Thanks again for your help guys!