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Old 05-23-2012, 09:49 AM   #2 (permalink)
hrbuckley
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Default Re: Difficulties setting up native email on Playbook

Have you asked whoever provides support for you company's, either in you company or at Kerio Connect?

My ISP is Cogeco and the only place I can connect to their SMTP server to send mail on that account is when I'm at home. If I'm away and want to use that account I'm required to use their web mail system. It is a choice they have made in how they want to run their servers. I get around it by running my own, or using Google/Yahoo etc.

BIS is handled differently than PlayBook native email. With BIS RIM will access your inbox using POP3 or IMAP for incoming mail, but handles outgoing mail through their own SMTP servers. So my Cogeco account works fine on my BlackBerry Torch wherever I am, but only at home with my PlayBook. Sounds similar to your work email.
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