BlackBerry Forums Support Community - View Single Post - Remote password reset not working as expected

Boo-meringue · 05-28-2012, 07:13 AM

I do find the remote password reset process to be a bit flaky, but as long as the handset software is 4.5+ it should work. Have you tried sending the password reset through again? I do find that sometimes I need to do it multiple times.

Is the handset working ok aside from this?

05-28-2012, 07:13 AM	#2 (permalink)
Boo-meringue Knows Where the Search Button Is Join Date: Dec 2008 Model: 8707 PIN: N/A Carrier: O2 Posts: 47 Post Thanks: 0 Thanked 4 Times in 3 Posts	Re: Remote password reset not working as expected I do find the remote password reset process to be a bit flaky, but as long as the handset software is 4.5+ it should work. Have you tried sending the password reset through again? I do find that sometimes I need to do it multiple times. Is the handset working ok aside from this?
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