| | Re: How to force policy with a set time for lockout
The user with the 2 minutes that cannot change has an older IT policy applied and the new one is not being accepted by the device. The only way around is to wipe the IT policy from the device and reload.
6-Time BlackBerry World Champion (2007-2012)
BlackBerry® Certified Support Specialist v5.0
BlackBerry® Certified System Administrator v5.0