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Old 06-28-2012, 01:27 PM   #7 (permalink)
Knows Where the Search Button Is
Join Date: Aug 2006
Location: Philadelphia, PA
Model: Z10
Carrier: AT&T
Posts: 46
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Default Re: BES deletes device

Here is what I found:

Just under an hour after I successfully activated the device I found this in the MAGT:

[41079] (06/26 13:43:29.881):{0x199C} {} PagerImp::SaveChanges: changed items = 13 Size = 20
[40243] (06/26 13:43:29.912):{0x19A0} {} Invalid DeviceId
[20314] (06/26 13:43:29.912):{0x19A0} {} Device ID used to be XXXXXXXX but is now blank
[40245] (06/26 13:43:29.912):{0x19A0} {} Device ID changed
[30000] (06/26 13:43:29.912):{0x19A0} {} Sending data to Dispatcher, size=519, Tag=14051499
[40000] (06/26 13:43:29.912):{0x19A0} {} SendToDispatcher, Tag=14051499
[40255] (06/26 13:43:29.912):{0x19A0} {} *****Redirection is disabled due to incomplete configuration*****

In the POLC log I can see when I initiated the wipe and when the device was successfully reactivated. There are no remote wipe entries matching with the above timestamps. I don't see another POLC entry matching the user until I activated again yesterday after the user called me back. I also don't see the deviceID under another user during this period of time.
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