Thread: uncaught exception problem
View Single Post
Old 07-10-2012, 09:28 AM   #6 (permalink)
knottyrope
BlackBerry by choice
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z10
OS: 10.xxxxxx
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,350
Post Thanks: 241
Thanked 242 Times in 228 Posts
Default Re: uncaught exception problem
Quote:
Originally Posted by nobody7290 View Post
On the BES, delete the user, and also choose to delete the user information from exchange. This will delete the wireless backup - all user settings, stored passwords, browser bookmarks etc.

Then activate the user again.
There is no device backup on the mail server. The backup is stored in the BES database and might take a few minutes to remove all entries with BES 5 as it is a queued task.
__________________






irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet
Online   Reply With Quote
The Following 2 Users Say Thank You to knottyrope For This Useful Post:
nobody7290 (07-10-2012), paulvincentsanders (07-11-2012)