View Single Post
Old 07-10-2012, 09:28 AM   #6 (permalink)
BlackBerry Elite
knottyrope's Avatar
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,259
Post Thanks: 381
Thanked 383 Times in 353 Posts
Default Re: uncaught exception problem

Originally Posted by nobody7290 View Post
On the BES, delete the user, and also choose to delete the user information from exchange. This will delete the wireless backup - all user settings, stored passwords, browser bookmarks etc.

Then activate the user again.
There is no device backup on the mail server. The backup is stored in the BES database and might take a few minutes to remove all entries with BES 5 as it is a queued task.
unlock your phone here

Still rocking my DTEK60
Offline   Reply With Quote
The Following 2 Users Say Thank You to knottyrope For This Useful Post:
nobody7290 (07-10-2012), paulvincentsanders (07-11-2012)