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Old 07-10-2012, 09:28 AM   #6 (permalink)
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Join Date: Jan 2008
Location: Massachusetts
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Default Re: uncaught exception problem

Originally Posted by nobody7290 View Post
On the BES, delete the user, and also choose to delete the user information from exchange. This will delete the wireless backup - all user settings, stored passwords, browser bookmarks etc.

Then activate the user again.
There is no device backup on the mail server. The backup is stored in the BES database and might take a few minutes to remove all entries with BES 5 as it is a queued task.
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The Following 2 Users Say Thank You to knottyrope For This Useful Post:
nobody7290 (07-10-2012), paulvincentsanders (07-11-2012)