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knottyrope · 07-11-2012, 09:03 AM

so you say a wiped phone will not do it?

only happens when activate on BES?

get a spare device to play or use the one thats affected and activate a new account to rule out BES issue.

if works fine then it must be a user backup item or possible you push an app on BES that is affecting it.

remove the app from user on BES and or remove user from BES for 30 min and confirm removal

then setup user again on BES and see if it persists.

07-11-2012, 09:03 AM	#9 (permalink)
knottyrope BlackBerry by choice Join Date: Jan 2008 Location: Massachusetts Model: Z10 OS: 10.xxxxxx PIN: t of blood has been taken Carrier: AT&T-US with I dee ten tee errors Posts: 6,364 Post Thanks: 241 Thanked 243 Times in 229 Posts	Re: uncaught exception problem so you say a wiped phone will not do it? only happens when activate on BES? get a spare device to play or use the one thats affected and activate a new account to rule out BES issue. if works fine then it must be a user backup item or possible you push an app on BES that is affecting it. remove the app from user on BES and or remove user from BES for 30 min and confirm removal then setup user again on BES and see if it persists. __________________ irony : many old timer posters have de-evolved into the trolls they once fought I am on http://supportforums.blackberry.com BES 10 running sweet
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