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Old 07-17-2012, 11:42 PM   #1 (permalink)
alvarodiaz
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Join Date: Jul 2012
Model: 9650
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Default I can't upgrade my BB Bold 9650 to the OS 6! HELP

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Hello guys, I have a very strange problem. I want to update my BB Bold 9650 with a new software but I can't because when I try to connect my phone to a computer and upgrade it with the BB Desktop Software, the computer doesn't recognize my phone! I've tried to connect my phone to the computer many times but Windows can't recognize the device. What can I do? Other problem is that when I try to update the phone via wireless, the wireless update option in advanced options is not there! I can't find any solution to update the phone. Please help me! :(
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