View Single Post
Old 07-18-2012, 06:16 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
Join Date: Jan 2008
Model: 9300
Carrier: AT&T
Posts: 254
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Unable to install OS

Please Login to Remove!

9300 with 6.0 from AT&T

BlackBerry Desktop 6.1 on Windows 7 64-bit

downloaded and installed on PC. Deleted vendor.xml

Run loader.exe /nojvm

"The BlackBerry Desktop Software does not have BlackBerry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system adminstrator".

I tried to upgrade to Desktop 7.0 but it says it can't be validated.

How can I fix it?

Offline   Reply With Quote