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Old 07-21-2012, 02:47 AM   #1 (permalink)
cooksons
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Default HELP!! Mail Store Service Missing

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Help, panic!!

We have had major issues with our BES installation following an update being run and then the original install being run over the top. Don't ask me why this happened, I'm just trying to pick up pieces.

Anyway, we can use all services on Blackberry apart from email. When I looked further I notice that the Mail store service is not listed in the Blackberry services which I think explains the lack of email sync between the BES and devices.

Any ideas how to restore the Mail Store Service?

I've run the install again over the top of everything but it still doesn't appear.

I've done searches in Google and everything just says that mail store is installed when you install BES.

Over 150 people with useless Blackberry's at the moment so the pressure is on a bit.

I'd really appreciate any suggestions.

Many thanks

BES 5.0.3 - Original install was bundle 33, then installed update 8 and then ran setup from bundle 33 again.
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