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Old 07-21-2012, 11:10 AM   #12 (permalink)
dc/dc
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Default Re: How to remove / rest the MSISDN #

Quote:
Originally Posted by Motorcycle Mama View Post
Sprint has no obligation to give you the code.

Go online and purchase the SPC or MSL code from a vendor.
Exactly. They will only give it out if you are an active Sprint customer and then only for very specific reasons. I'm not aware of any vendors that offer the MSL.

Quote:
Originally Posted by GFBzxc View Post
Well I got Hosed by this guy.. Why would they play these games..
My reasons for the code are legit.. I am in Thailand and the phone (until I was gifted it by my relative) was inactive , he traded to an Ipnoe over 2 years ago. + it was purchased as "Un-locked"..
No sense venting at you..sorry.
As much as I loath Govt, This seems like a Violation of FTC.

Well Thanks, I will try again and maybe get a different rep.. more sympathetic

Thanks
GB
Quote:
Originally Posted by GFBzxc View Post
After thinking a moment, are you saying they Do have access to the MSL, but are stone walling me? .. maybe because it is in the manual, step a step b dada ? And if I provide the IMEI or other codes from the device They do have the capability to look it up and give it to me?
If so, I will continue to battle them; if they cannot provide it technically, I will let it go as far as Sprint is concerned... or maybe not as this is just Wrong!
They have it, but the computer system won't allow them to retrieve it as you are not a Sprint customer. It's that simple unfortunately for you.
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