Hi, so we are having another go at this.
Some information we have seen indicates that we should wait 24 hours before re-activating the user, some indicates 72 hours, which is correct please?
Also we have found this way of removing a user more immediately; delete user in BES, then click on (BES SERVER NAME) > Users Pending Delete (tab) > click on user > click on "Purge User"
We are using BES V 5 SP 3

We can't find this on our version, any ideas?
Thanks again,
Paul