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Old 07-26-2012, 08:33 AM   #4 (permalink)
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Default Re: device change-please help

If Switch Device function is not working for you, you can try your luck in restoring your new device from a previous backup using Blackberry Desktop Manager. If that still didn't work, you can just use a backup extractor software like Blackberry Backup Extractor to extract data from your backup and just transfer it to your new device. Backup should also include BBM contacts.
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