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Old 08-01-2012, 02:19 PM   #4 (permalink)
NJBlackBerry
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Default Re: how to format BB 9700

Try this...

Options>> Security Options>> General Settings>> Menu button (left of trackball) select Wipe Handheld

I am not sure what it is specifically on the 9700. Wipe Handheld will wipe out ALL customer data on the phone.
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