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Old 08-08-2012, 04:14 AM   #1 (permalink)
michaelben
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Default PDF documents do not open: This attachment type cannot be viewed on your device

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Hi,

First timer poster here!

I have a very odd issue with one of my users blackerry..

This user is unable to open PDF attachments and recieves the error This attachment type cannot be viewed on your device pdf.

The user is able to open all other attachments fine.

The really odd thing is that when i set another user up on the device they are able to open pdf's fine and when i set the problematic user up on another phone i know to be fine they still cant open pdf's.

Does anyone have any ideas why this may affect only 1 user out of about 100?

I am truely stumped!

Thanks
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